Warranty

Utility Design warranties its products and their varying components to be free from defects in material and workmanship for 6 months from the original date of purchase when purchased directly from Utility Design or from an authorized dealer.

If the product fails within the warranty period, Utility Design will repair or, at our discretion, replace the product at no cost to the original purchaser.

Exclusions

This warranty covers defects in manufacturing discovered while using this product as recommended by Utility Design.  This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters.  Damage caused by any of the above circumstances may result in a non-warranty repair fee.

Products that were purchased from an unauthorized dealer are not covered under warranty.  The warranty is non-transferrable and does not cover used or second-hand products. 

Limits of Liability

In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs.  Utility Design will not be held liable to any party for damages that result from the use or failure of this product.  Damages excluded include, but are not limited to the following:  lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product.  In no case will Utility Design be liable for more than the amount of the purchase price, not to exceed the current retail price of the product.  Utility Design disclaims any other warranties, express or implied.

By using the product, the user accepts all terms herein.

How to Obtain Service Under this Warranty

For North American customers: Contact Utility Design through our website at https://www. info@udpedals.com for Return Authorization and information.  Proof of original ownership may be required in the form of a purchase receipt.

For International Customers: Contact the Utility Design Dealer from which the product was purchased from in order to arrange warranty repair service.